Payment & Returns

Payment

We accept several kinds of payment methods by PayPal, All major Credit Cards & Debit Cards – VISA, Master Card, Amex & Discover.

Kindly Note: Your order will not be shipped until we receive payment confirmation. PayPal, Credit Cards & Debit Cards instantly will get the payment confirmation after a while we start to process your order.  Usually bank transfer it may take up to 5 working days.

Returns

Want to return the order? No issues! Will asset you.

Entity has some of following condition to return your order,

  • Notify us premonition of imminent before 7 working days of receiving your package.
  • We will send you the confirmation mail with our return address, Ship the package before three working days of confirmation.
  • The product should be unused without dirt in Original Packing like how you received, that will be help full to sell it further.
  • You should follow the procedure to set out in policy concerning of returning product.

 

Received Defective or Wrong product?

We are aware of Defectives or Mismatching products because we don’t let our customer to be frustrated, and also we check before shipping for several times by each product. In case you received faulty, wrong or damaged product send a clear photograph within 7 working days from the received date of order and we will asset you to refund or exchange ASAP.

Returns Procedures

Under the rights of returns in this policy, you must have to send a mail with order details such as Order No. ,SKU Code & Product images with reason for returns. We will respond you within 1 or 2 working days, safasilver team will notify you and we will share you the returning address to resend the order. Consumer will be responsible for returns postage charges which is under this policy. Safasilver will pay only for the products returns like product mismatch or defective products, we also refund shipping charges “If we had charged”.

Refund Structures

  • We will refund for the amount which you have paid for the order, by the following conditions.
  • We will not refund original delivery charges or import, duty taxes for affiliated returned products.(925 Silver Jewelry Doesn’t pay back shipping charges)
  • Entity will not disburse the refund amount at any cost incurred of returning products, except they are damaged or mismatching products.
  • Safasilver will refund via Bank Transfer.
  • We will charge 20% amount for returning the order due to consent by consumer, except if it is damaged or mismatching products we will don’t charge in any purpose. (925 Silver Jewelry has 20% returning charges)
  • Our intention is to refund within 3 working days from the date we got your returned order.
  • Overall if we receive your order by infringement, Safasilver will not refund your amount in purchased value or either exchange of products. (925 Silver Jewelry has this condition)